Characteristics of MyXLshop: high quality, low prices and excellent service

 

Usually low-priced products are considered to be of lesser quality than their more expensive alternatives. However, MyXLshop turns this around. On this page you will read how and why we are able to offer high-quality products at low prices with excellent service. 





High quality


By maintaining high-quality requirements, we guarantee a wide range of products of excellent quality. It is safe to assume that all MyXLshop’s products meet consumers’ criteria. All our products are thoroughly tested in China. As a result, we guarantee that our customers receive only high-quality products.

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Low prices 


Did you know that big companies spend a lot of money on expensive marketing and advertising campaigns? We don’t. We prefer investing in our customers. As a result, we are able to offer very low-priced products to them.



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Service

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Free delivery
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Free returns    
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One-year guarantee on all products             
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100 days return policy
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Track & Trace
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Money-back guarantee
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Secure payment
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Personal service through e-mail and by phone
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Advice and maintenance within UK
 
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A lifetime 5% discount on every subsequent order
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About us
 

MyXLshop is a Chinese company, however in many ways we operate different from what you might be used to from a Chinese company. Besides offering a local look and feel in our website we regard providing the best service as our main focus.  We believe that the only way to offer great service is to be present locally. Therefore we decided to work together with a reliable English partner where we provide great customer service and part of the onpage marketing. In the meantime in China we do our very best to offer great products for an even greater price. In this way you as our customer receive the very best from two worlds!


Experience
 

The MyXLshop team has a lot of professional experience when it comes to hosting webshops. From these past experiences we derived the foundations for MyXLshop. Customers can rely on us: we know what products you’re looking for, we know how you’d like to receive them and we know when you want them to be available. All the connections we have made over the past years have shaped us into the organization we are now: an organization that we are proud of. You can expect us to shop at MyXLshop ourselves. We have strict requirements for our webshops and products, so we are able to offer you the best products. We only offer a product at MyXLshop when we are very certain it creates a satisfying customer experience.
 

Our mission
 

MyXLshop’s mission is to offer you the best products at the lowest possible prices. Our wide and varied range of products allows enough choice to satisfy any consumer. By offering such a wide range of products, we are trying to reach a target audience as large as possible. MyXLshop will always attempt to represent excellent and customized service. Good customer relations are very important to us. Therefore, if you have any questions, comments or suggestions, we would be pleased to receive them.

 

We are delivering products to both individuals and companies. For B2B, companies are required to send us an e-mail to b2b@myxlshop.com.